Dr Soin truly cares about his patients, their oral health and their overall dental experience. He is very sensitive to the needs of nervous patients and has established a method at Wimbledon Dental Spa to overcome issues of anxiety.
We will start by assessing you to establish what makes you feel uncomfortable, getting to know you and trying to understand your fear. We demonstrate to you that the whole process can, in fact, be gentle dentistry with a gentle dentist, before working through any issues. All treatment is fully explained and you are encouraged to ask as many questions as you need to. Your dental treatment can be carried out as quickly or slowly as you like.
From the start of your care, we assess your level of anxiety and wishes and discuss pain management and pain control as our highest priority. Yes, we always use that gel or spray to numb the gum prior to any injections. All our injections are pre warmed with a special machine to body temperature so that you really don’t feel the pain. We try our utmost to make sure that you are fine. The nurse even holds your hand if you want!
We will also discuss if I.V sedation is needed. If we do not think you can handle treatment without sedation, then we can factor this in very easily for you at no extra cost (T & Cs apply). You can also feel confident in our state-of-the-art facility and equipment, thorough sterilization methods and highly trained staff. Our administration team are also dedicated to making you feel at ease when booking appointments, organising payment arrangements and processing insurance.
We take all types of insurance such as Simplyhealth, Denplan, AXA PPP, NDP (National Dental Plan), Cigna, Boots Tesco, April UK, Aviva, CS Healthcare, HSA, Health-On-Line, WPA Health Insurance, Saga and many more not listed. We have a treatment co-ordinator whose job it is to fill out your forms and make sure that you get the pressure taken off you when dealing with your refunds. Our corporate care coordinator has special access, when given your authorisation, to help discuss claims with your insurance company to help facilitate maximum reimbursement at an optimum speed (T&Cs apply).
Dr Soin chooses dental materials and products very carefully after thorough research, to ensure fillings, implants and other treatments do an excellent job for his patients. This is something that is very important to us: what we put in your mouth; where is it from?; is it high quality or cheap rubbish?; do the products such as the implants come from a reputable source and can components be purchased at a later date from any country?; are the filling materials strong?; have they got a good colour?; what is the bonding like?; is it optimum?…
These are our highest concerns and you can rest assured that we are always using the most current and up to date products available, but also with a proven record of success and time in the industry.